Refund policy
We have (2) options for return/refund:
1. If you want to send it back to us, we will deduct the shipping cost off of your refund once the product arrives back at Horse Guard HQ. Your refund takes between 5-7 business days to process depending on your banking institution.
2. You can donate the product to a local Equine Shelter/Rescue/Sanctuary or ASPCA, and we will refund you minus shipping. We will just need the name of the organization so that we can add them to our running list so that we can keep them on the list for situations like yours.
Please email our office staff to begin the return process.
Orders@horseguard.com
Trick or Treat?!
This Halloween, get a free 4lb bag of Flix Horse Treats with the purchase of any 40lb product.
Make sure to accept the offer when prompted after you add a 40 lb bag of any product to your cart.
Oct. 29 through Nov. 2nd.
No code required.
*not to be combined with any other offer *one use per customer. *Applies to both autoship or one time purchase. *introductory offer only applies to the initial autoship purchase and then receive 5% off all proceeding autoship orders.
*Does not apply to existing autoships